Retailers can save money by making smooth returns

When products are returned to a merchant, the merchant can face the costly process of either re-purposing, reconditioning or recycling the goods.  This problem is referred to as reverse logistics and can cut into retailers profits by up to 20% every year.

  • The rise of e-commerce has increased the need for an effective reverse logistics solution. E-commerce will account for 10% of total retail sales in 2018. Shoppers are more prone to returning items purchased online because they aren’t sure exactly what they’re getting.
  • There are four types of returns retailers face: commercial returns, product recalls, repairable returns, and end-of-life returns. Each requires a different reverse logistics cycle to handle it effectively.
  • Retailers can reclaim up to 32% of the total product cost by having an effective reverse logistics function. This includes by reselling the product, recycling it, re-manufacturing it, and more.

FAS – Free Alongside Ship

FAS Terms require the seller to place the goods alongside the carrier vessel at the port of export.With it being their responsibility to perform export clearance.  The buyer then takes responsibility for the goods from that point onwards.

FOB – Free on Board 

FOB Terms indicate the seller and buyer have fairly equal responsibilities for all costs, risks and liabilities associated with the movement of the goods.  FOB is usually the recommended option for importers and buyers as it allows greater control of costs.

EXW – Ex Works

Ex Works terms indicate the buyer is responsible for collecting the goods from the seller and accepts all onwards arrangements including costs, risks and liabilities

FCA – Free Carrier

FCA terms indicate that the seller is responsible for the goods, including costs, up to delivery to the buyer’s chosen carrier at a named location – often a terminal or transport hub or forwarder’s warehouse.  The seller is responsible for export clearance, after which the responsibility transfers to the buyer

CPT – Carriage Paid To

CPT shipping terms indicate that the seller bears all costs of transporting goods to the port of discharge.  The sellers responsibility for the goods ends on delivery of the freight.

CIP – Carriage And Insurance Paid To

CIP terms indicate the same seller responsibilities as CPT (cost to port of discharge, responsibility to delivery to carrier) but with the additional inclusion of maritime insurance

DAT – Delivered At Terminal

DAT Terms mean the seller is responsible for delivery to the destination port.  After which the oweness is on the buyer. The buyer is responsible for all costs from the point of delivery.

DAP – Delivered At Place

Very similar terms to DAT, with the difference that the buyer is responsible for unloading the goods at the named place of delivery. Buyer assumes responsibility from the point of unloading.

DDP – Delivered Duty Paid

A term indicating that the shipper/consignor is responsible for paying all duties and taxes at the agreed delivery point.  DDP terms indicate that the seller is responsible for carriage and delivery. The buyer’s responsibility for the goods begins when they receive them for unloading at destination.

What are CIF terms?

CIF stands for cost, insurance and freight. The terms specify the division of responsibility between the shipper/supplier and the consignee/buyer in the process of shipping the cargo from one destination to another.

When a shipment is shipped on CIF terms the shippers/suppliers invoice(commercial invoice) includes the cost of the goods and the freight to send them to a certain destination. The shipper/supplier pays for everything up to and including the freight to a said port, with the first charges to the consignee/buyer being the terminal charges at the arrival port.

What are the Pro’s and Con’s of shipping CIF?

Pro’s

If the consignee/buyer knows exactly what costs they will have to pay on arrival then these terms are fairly straight forward. The shipper/supplier with arrange for the cargo to be shipped without the buyer having to deal with anyone. Once the goods land at destination the suppliers agent will contact the Consignee/buyer and arrange onwards movement of the cargo including clearance and delivery. CIF Terms are used quite successfully when it comes to FCL shipments, this is due to the fact the shipping line can act uniformly which prevents any fluctuations that may occur.

Cons

If you are not prepared there can be a lot of panic involved when the cargo arrives at destination. For example:

– There can be hidden charges, that come to light like CISF (China import service fee)

– Costs of certain services may be inflated

– There can be delays and further costs when the goods land if you are not prepared or have not assisted in clearing the cargo through customs in a timely manor

Many first time importers looks to their supplier to organise their first shipment and deliver the cargo to the uk, due to the cost and simplicity of what is promised to them. Unfortunately that is not always the case, as the consignee/buyer is then responsible for paying all of the UK cost in addition to further fees they were not made aware of.

Track My Parcel

Our Purchase Order Management System gives customers true end-to-end supply change visibility and enables customers to better manage their shipments.

Services and Features

  • Manage supply chain down to SKU level
  • Real-time view of open and in-transit orders
  • Visibility on new bookings as soon as placed
  • Sorting and searching by PO number
  • Booking and Sailing information complete with PO data

We offer the latest innovative PO management capabilities which enable our customers to manage their supply chain down to a SKU level, giving real-time view of open, complete and in-transit orders. We work like an integrated member of our customer’s team with a high level of communication throughout the entire process. You are always in control.

Connect With A PO Management Specialist

Please describe your PO management needs in detail here and we will promptly reply with the best solution.

  • This field is for validation purposes and should be left unchanged.

Awards + Memberships

Track My Parcel

We streamline the shipment and delivery of goods across geographical borders, alleviating the stress of dealing with customs officials and shipping regulations so that our customers can spend more time on what they are good at  — managing the core of their business.

Services and Features

  • Importer Security Filing (ISF)
  • HTS Classification Line Reviews
  • Binding Rulings
  • Partner Government Agency (PGA or OGA)
  • Customs Entry Releases
  • Drawback
  • Import Regulatory Compliance Including
    • Post Entry Services
    • Customs Bond
    • Trade Agreements
    • ACH and PM
  • Customs Consulting

The general public is often unaware of the sheer magnitude of goods and raw materials that cross international borders every single day and what is involved in clearing these goods through international customs. Each country operates under different sets of rules and regulations. These regulations change almost on a daily basis all over the world. We are your translators, communicating with agencies and government officials throughout the shipping process to ensure that all the proper procedures are followed, keeping our customers’ costs at a minimum.

Connect With A Customs Brokerage Specialist

Please describe your customs brokerage needs in detail here and we will promptly reply with the best solution.

  • This field is for validation purposes and should be left unchanged.

Awards + Memberships

sedex logo
RHA Logo
BRC Logo
Food Standards Agency
soil_association_logo

25 Years of Worldwide Logistics Group

We are a collaborative global team of innovative thinkers, get-your-hands-dirty doers and unparalleled supply chain experts. For 25 years we’ve leveraged our skills to expand from one office in North America to more than 40+ offices in 23 countries. With unstoppable determination, we’ve built a global integrated logistics company focused on offering competitive and comprehensive solutions without compromising personal service. As we celebrate our 25th anniversary, a milestone only made possible by the dedication of our people and our partnership with our customers, we thank those who have joined us on this journey to make Worldwide Logistics a leading global logistics provider.

Logistics Solutions

People-led integrated logistics solutions customized to our customers’ needs.

Vertical Markets

We have the knowledge, scale and commitment to improve any supply chain.

What Our Clients Say

Wild Planet Foods

Worldwide Logistics combines competitive pricing on standard freight with diligence and expertise on difficult shipments that I have not found from other forwarders.

Ben Carvalho
Wild Planet Foods

Worldwide Logistics Group
5
2023-03-09T21:05:18+00:00

Ben Carvalho
Wild Planet Foods

Worldwide Logistics combines competitive pricing on standard freight with diligence and expertise on difficult shipments that I have not found from other forwarders.

HWR Workholding USA, Inc.

We have worked with several logistics companies to import our industrial tooling, but our best experience is always with Worldwide Logistics. We have access to their Web Tracker to give us real time information on the status of our imports which is critical to our ability to maintain our commitments to customers. We love the personal service from the entire Worldwide team, from sales to logistics to the business office. Thanks for making the process run smoothly.

Susan Henry
HWR Workholding USA, Inc.

Worldwide Logistics Group
5
2023-03-09T21:05:53+00:00

Susan Henry
HWR Workholding USA, Inc.

We have worked with several logistics companies to import our industrial tooling, but our best experience is always with Worldwide Logistics. We have access to their Web Tracker to give us real time information on the status of our imports which is critical to our ability to maintain our commitments to customers. We love the personal service from the entire Worldwide team, from sales to logistics to the business office. Thanks for making the process run smoothly.

One Retail Group

We started our journey in the UK. It is a true partnership where we seek feedback from each other and incrementally improve. Worldwide Logistics Group has opened doors for us not only in the UK, but across Europe, USA, Japan and the UAE. They are a true multi-continent solution. We look forward to continuing our relationship and strengthening it in the years to come.

Adam Russel
One Retail Group

Worldwide Logistics Group
5
2023-06-28T13:42:55+00:00

Adam Russel
One Retail Group

We started our journey in the UK. It is a true partnership where we seek feedback from each other and incrementally improve. Worldwide Logistics Group has opened doors for us not only in the UK, but across Europe, USA, Japan and the UAE. They are a true multi-continent solution. We look forward to continuing our relationship and strengthening it in the years to come.

RMG Steel USA Inc.

Worldwide Logistics Group has a great dedicated team of specialists who stand out with their professional conduct, excellent communication skills, hands-on approach and customized solutions. We are an international company with hundreds of deliveries yearly in Europe, Asia and North America. Deliveries have been on time or even earlier than expected. WWL is resourceful in responding to any challenges that occur. I would highly recommend Worldwide Logistics.


Claus Rasmussen
Vice President of Operation and Sales

Worldwide Logistics Group
5
2023-03-09T21:05:36+00:00

Claus Rasmussen
Vice President of Operation and Sales

Worldwide Logistics Group has a great dedicated team of specialists who stand out with their professional conduct, excellent communication skills, hands-on approach and customized solutions. We are an international company with hundreds of deliveries yearly in Europe, Asia and North America. Deliveries have been on time or even earlier than expected. WWL is resourceful in responding to any challenges that occur. I would highly recommend Worldwide Logistics.

Black Diamond Group, Inc.

I have worked with WWL for 20 years and with three different companies. They are true professionals with a "can do" attitude. They helped us navigate the supply chain problems of the last few years with intelligent solutions. They provided warehouse services at different ports to help us transload and truck to our DC while rail was unavailable, and they provided short-term storage to help us smooth out our receiving process. They are great partners for us, I highly recommend them.

Michael Teixeira
Executive Vice-President, Supply Chain

Worldwide Logistics Group
5
2023-03-09T21:04:54+00:00

Michael Teixeira
Executive Vice-President, Supply Chain

I have worked with WWL for 20 years and with three different companies. They are true professionals with a "can do" attitude. They helped us navigate the supply chain problems of the last few years with intelligent solutions. They provided warehouse services at different ports to help us transload and truck to our DC while rail was unavailable, and they provided short-term storage to help us smooth out our receiving process. They are great partners for us, I highly recommend them.

Impact Imports, Infant Apparel

Worldwide Logistics Distribution has been providing us with excellent service for the past few years, during some very challenging times. Their management team has made every effort to not only understand, but accommodate the special needs of our business. They are extremely knowledgeable, professional and a pleasure to work with. They always go above and beyond to provide the best quality of service. Looking forward to working with them in the future, as our business continues to grow.


Carol Woerle
President, Impact Imports, Infant Apparel

Worldwide Logistics Group
5
2023-10-02T20:10:41+00:00

Carol Woerle
President, Impact Imports, Infant Apparel

Worldwide Logistics Distribution has been providing us with excellent service for the past few years, during some very challenging times. Their management team has made every effort to not only understand, but accommodate the special needs of our business. They are extremely knowledgeable, professional and a pleasure to work with. They always go above and beyond to provide the best quality of service. Looking forward to working with them in the future, as our business continues to grow.

iZilla/Majority Audio

I wholeheartedly recommend Worldwide Logistics Group to anyone seeking a truly outstanding partner to handle their Ecommerce operations. Their collective attention to detail is unparalleled, their commitment to service is exemplary and their personal touch makes all the difference. I cannot express my gratitude enough for the outstanding work they put into
my account.

Priscilla
iZilla/Majority Audio

Worldwide Logistics Group
5
2023-06-28T13:50:25+00:00

Priscilla
iZilla/Majority Audio

I wholeheartedly recommend Worldwide Logistics Group to anyone seeking a truly outstanding partner to handle their Ecommerce operations. Their collective attention to detail is unparalleled, their commitment to service is exemplary and their personal touch makes all the difference. I cannot express my gratitude enough for the outstanding work they put into my account.
5
7
Worldwide Logistics Group

Awards + Memberships

sedex logo
RHA Logo
BRC Logo
Food Standards Agency
soil_association_logo

Track My Shipment

Are you a logistics agent?
Track your shipment here.

Connect With Us

  • This field is for validation purposes and should be left unchanged.

Track My Parcel

Assembly
Re-Label and
Bar-Coding
Pick and Pack
BCMPA

We are your contract packaging partner with seasoned capabilities and expertise to manage the packaging, assembly, kitting, warehousing and distribution of your valuable merchandise.

Services and Features

  • Assembly
  • Re-work and re-pack
  • Re-label, barcoding, ink jetting and auto labeling
  • In-house label printing (Avery Dennison installed)
  • Shrink wrapping and banding
  • Re-boxing
  • Pick and pack
  • Re-ratio

As your logistics partner, we save you money, time and resources when you outsource your contract packaging to us. Our whatever-it-takes attitude is how we overcome obstacles common to contract packaging.

We provide the labor, equipment and knowledge to assemble high-quality product packaging so you can focus on your company’s core objectives. But it’s more than just labor and high-tech machinery. Contract packaging is a service industry. We manage to a core set of principles: commitment, integrity, reliability and teamwork. The combination creates a trusting partner in every service we provide.

Connect With A Specialist

Please describe your sea freight needs in detail here and we will promptly reply with the best solution.

  • This field is for validation purposes and should be left unchanged.

Awards + Memberships

sedex logo
RHA Logo
BRC Logo
Food Standards Agency
soil_association_logo

Track My Parcel

We ensure your business delivers the goods. Our sturdy, stable pallet platforms can handle a large range of goods and are packed with no gaps and smart distribution of weight.

Services and Features

  • Quarter, half and full pallet options
  • Pallet storage in secured warehouses
  • Tracking technology in real time during pallet delivery
  • Fast and Cost-efficient pallet consolidation
  • Loading and unloading service
  • Bulk item pallet options
  • Precision organizing and stacking expertise

We handle full, half or quarter pallets and take oversized freight even when it takes more than one pallet space. Our second-to-none service levels with excellent regional members and superlative IT systems link goods to every corner of Europe, Scandinavia and Ireland.

Enter consignments online, print your own labels and track your pallets all the way to their final destination with real-time automated updates.

Quality assured and operations accredited to ISO 9001 standards, of course.

Connect With A Specialist

Please describe your sea freight needs in detail here and we will promptly reply with the best solution.

  • This field is for validation purposes and should be left unchanged.

Awards + Memberships

sedex logo
RHA Logo
BRC Logo
Food Standards Agency
soil_association_logo

Track My Parcel

Million Units
Wide Variety of Goods
Remedial Work
Account
Management
Quality
Control
Storage
Facilities

In E-Commerce, an order’s journey begins when a customer clicks the “Buy” button. That’s when Worldwide Logistics takes over and ensures your products move through the supply chain quickly, safely and efficiently.

Services and Features

  • Remedial work
  • Up and hang
  • Box, up and hang
  • Quality control inspection
  • Storage facilities
  • Account management

We process over 30 million units each year and have the facilities, equipment and know-how to handle the load. This includes garments, footwear, accessories, household goods and electronics.

When an order is placed on your E-Commerce platform, we are behind the scenes storing your inventory, picking, packing and shipping the right products to the right place. Our hard work seamlessly pushes goods to prevent bottlenecks during the process.

We know that order processing is a key element in fulfilling orders. Our track record in reliability and accuracy leads to high customer satisfaction.

Connect With A Specialist

Please describe your sea freight needs in detail here and we will promptly reply with the best solution.

  • This field is for validation purposes and should be left unchanged.

Awards + Memberships

sedex logo
RHA Logo
BRC Logo
Food Standards Agency
soil_association_logo